LiveChat costs $20-59 per agent per month for chat widgets, canned responses, and reports. Free platforms — Tawk.to's unlimited free plan, open-source Chatwoot, and Crisp's free tier — deliver the same widget experience at $0. Here are the best free LiveChat alternatives.
| Alternative | Price | Best For | No Signup? |
|---|---|---|---|
| Tawk.to | Free (unlimited agents) | Unlimited free live chat | Account needed |
| Chatwoot | Free (open source) | Omnichannel support, self-hosted | ✅ Yes |
| Crisp (Free) | Free (2 seats, basic features) | Polished widget with shared inbox | Account needed |
| Tidio (Free) | Free (3 users) | Chat with built-in chatbots | Account needed |
Tawk.to is completely free — unlimited agents, unlimited chats, customizable widgets, canned responses, and visitor monitoring. It is the most popular LiveChat alternative in the world and handles full-scale support at $0.
Chatwoot is an open-source support platform combining live chat, email, and social inboxes in one dashboard. Self-hosted, it is free with unlimited agents and conversations.
Crisp's free plan includes live chat for 2 agents, a shared inbox, and basic automation with a sleek widget design — a modern, designer-friendly LiveChat alternative.
Tidio's free plan gives 3 users live chat plus a basic AI chatbot with 50 conversations per month — useful for after-hours support that LiveChat charges extra for.
LiveChat costs $20-59/agent/month. That is $240-708/year every year — money that could go toward building an AI-powered income stream instead. Our case studies show that you can build complete revenue-generating systems using only free tools.
| Option | Monthly Cost | Annual Cost | 5-Year Total |
|---|---|---|---|
| LiveChat | $20-59 | $240-708 | $1,200-3,540 |
| Free Alternatives | $0 | $0 | $0 |
| Savings | $240-708/year/year saved | ||
The best free alternative to LiveChat depends on your needs. Tawk.to is ideal for unlimited free live chat. Chatwoot is ideal for omnichannel support, self-hosted. Crisp (Free) is ideal for polished widget with shared inbox. All of these alternatives are free or have generous free tiers.
LiveChat costs $20-59/agent/month. For most individual users and small projects, the free alternatives listed here provide 80-100% of the functionality at zero cost. Teams with complex collaboration needs may find the paid version worthwhile, but solo creators and small businesses can save hundreds per year.
Yes. The alternatives we list are production-ready tools used by millions. Most people switching from LiveChat find that 2-3 free tools combined cover all their needs, often with better specialised features than the all-in-one paid product.
Yes. Every alternative listed is a well-established tool with active development, large user bases, and transparent privacy policies. Open-source options like those from Hugging Face and Ollama are additionally auditable — you can inspect the code yourself.
Switching from LiveChat ($20-59/agent/month) to free alternatives saves you $240-708/year per year. Over 5 years, that is enough to fund a side business or invest in other tools.
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