Zendesk Sell is a solid sales CRM with pipelines, call tracking, and email sequences — but it costs $19-99 per user per month. For solo sellers and small sales teams, several free CRMs deliver the same pipeline management, contact tracking, and follow-up automation at zero cost. This guide covers the best free Zendesk Sell alternatives tested for real sales workflows.
| Alternative | Price | Best For | No Signup? |
|---|---|---|---|
| HubSpot Free CRM | Free (unlimited users) | Feature-complete free CRM | Account needed |
| Zoho CRM Free | Free (3 users) | Up to 3 users, full sales features | Account needed |
| Streak (Free) | Free (basic plan) | CRM inside Gmail | Account needed |
| Bitrix24 (Free) | Free (12 users) | All-in-one sales + comms | Account needed |
| Folk (Free) | Free (2 users) | Modern, minimal sales CRM | Account needed |
HubSpot's free CRM is the most generous in the industry: unlimited users, unlimited contacts, deal pipelines, email tracking, meeting scheduling, and live chat. It also includes 2,500 email sends per month from the shared inbox. For most sales teams replacing Zendesk Sell, HubSpot free covers 90% of the workflow with no per-seat pricing.
Zoho CRM's free edition supports 3 users with leads, contacts, accounts, deals, pipelines, email integration, and basic workflow rules. It is the closest drop-in replacement for Zendesk Sell because the interface follows the same lead-to-deal model. Small teams get most paid features for free.
Streak turns Gmail into a full CRM with pipelines, email tracking, and shared inboxes. The free plan includes 10 pipelines, email tracking, and basic views. If your sales workflow lives in Gmail, Streak replaces Zendesk Sell's email tracking without switching tools.
Bitrix24's free plan supports up to 12 users with CRM pipelines, contact center, email marketing, telephony, and project management. It is aggressively feature-rich for a free tier — more than Zendesk Sell offers at its entry price. The trade-off is a busier interface.
Folk is a newer CRM focused on speed and simplicity, popular with agencies and startups. The free plan covers 2 users with contact management, pipelines, and email tracking. If Zendesk Sell feels heavy, Folk's lightweight interface is a pleasant alternative.
Zendesk Sell costs $19-99/user/month ($228-1,188/user/year). That is $228-1,188/user/year every year — money that could go toward building an AI-powered income stream instead. Our case studies show that you can build complete revenue-generating systems using only free tools.
| Option | Monthly Cost | Annual Cost | 5-Year Total |
|---|---|---|---|
| Zendesk Sell | $19-99 | $228-1,188 | $1,140-5,940 |
| Free Alternatives | $0 | $0 | $0 |
| Savings | $228-1,188/user/year/year saved | ||
The best free alternative to Zendesk Sell depends on your needs. HubSpot Free CRM is ideal for feature-complete free crm. Zoho CRM Free is ideal for up to 3 users, full sales features. Streak (Free) is ideal for crm inside gmail. All of these alternatives are free or have generous free tiers.
Zendesk Sell costs $19-99/user/month ($228-1,188/user/year). For most individual users and small projects, the free alternatives listed here provide 80-100% of the functionality at zero cost. Teams with complex collaboration needs may find the paid version worthwhile, but solo creators and small businesses can save hundreds per year.
Yes. The alternatives we list are production-ready tools used by millions. Most people switching from Zendesk Sell find that 2-3 free tools combined cover all their needs, often with better specialised features than the all-in-one paid product.
Yes. Every alternative listed is a well-established tool with active development, large user bases, and transparent privacy policies. Open-source options like those from Hugging Face and Ollama are additionally auditable — you can inspect the code yourself.
Switching from Zendesk Sell ($19-99/user/month ($228-1,188/user/year)) to free alternatives saves you $228-1,188/user/year per year. Over 5 years, that is enough to fund a side business or invest in other tools.
Browse All Free Alternatives →